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Erik Schmitt 3/18/2016
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Private. Collaborators only.
Selection made on Version 19
“[T]here’s more to any cafeteria than the serving line, and Sprig’s app offers no photograph of that other part. This is the Amazon move: absolute obfuscation of labor and logistics behind a friendly buy button. The experience for a Sprig customer is super convenient, almost magical; the experience for a chef or courier…? We don’t know. We don’t get to know. We’re just here to press the button.”
. This is the Amazon move: absolute obfuscation of labor
One way to subvert this troubling “obfuscation of labor” trend is to shop local. To physically interact. I’d like to see more efforts by designers in the tech landscape to empower small local business enitities. This could help to create a counterpoint to the monoculture of mega corporations that thrive on this detachment of consumer form worker.