In 2016, it’s nearly impossible to imagine a pre-user Miesian worldview generating anything successful. Placing human activity at the center of the design process – as opposed to a set of behaviors that must be controlled or accommodated – has become an instinctive and mandatory process. Aspects of this pre-date Norman’s “user,” e.g., Henry Dreyfuss’ “Joe and Josephine” (above) for whom all his products were designed. But where Joe and Josephine had anatomy, users have behavior, intention, desire.
But where Joe and Josephine had anatomy, users have behavior, intention, desire.
That’s a simple but extremelly powerfull instance.