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Tricia Wang 2/26/2016
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Private. Collaborators only.
love this articulation kevin. and now the question is how do designers understand all the participants so that they’re not just designing for themselves, so that they’re not just repeating the Malkovich Bias that continues to plague tech? This is where I think the value of applied ethnography/design research is going to become even more central and strategic - as designers are participants they will need to learn how to understand the multiplicity of perspectives from all participants, and then figure out the red thread. This generation of desigeners already intuitively does this - they are better listeners.
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Mike Stringer 2/29/2016
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Private. Collaborators only.
Couldn’t agree more about the increasing importance of ethnography/design research! With some design challenges, though, the number of different participants may be staggering — with synthetic biology, the participants may be “everyone.” How might we scale design research to understand all of the participants in complex systems?