^
7
^
Tom Murphy 2/26/2016
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Private. Collaborators only.
Selection made on Version 13
This returns to the drivetime question about the designers of complex adaptive systems: Price was designing not for the uses he wished to see, but for all the uses he couldn’t imagine. This demands the ability to engage with the people in the building as participants, to see their desires and fears, and then to build contexts to address them. But it wasn’t strictly about interaction with the building; it was a fundamentally social engagement. As opposed to the “user” of a building who is interacting with a smart thermostat, the participants in a building are engaged with one another.
Price was designing not for the uses he wished to see, but for all the uses he couldn’t imagine. This demands the ability to engage with the people in the building as participants, to see their desires and fears, and then to build contexts to address them.
This is exactly why the whole process of creating and designing with user personas has alway bothered me.